Robert RoulhacLead Network and Operations SpecialistPhone: 706.826.1103
Rich DillardNetwork Engineer
Thomas StrandSecurity System Administrator
Telecom & Network Analyst
Operations personnel analyze problems, perform troubleshooting, communicate with site technicians, and track problems to a resolution. NOCs escalate problems to the appropriate stakeholders. Maintain network infrastructure to include: Data Networks from the end user to the internet, as well as the Data Center which includes E-Mail, Financial, and Student Information Systems.