Technical Assistance
TECHNICAL SUPPORT ASSISTANCE
Students: If you have login issues or technology needs, please contact your school.
Information Technology (IT) department assistance should be submitted through the School Dude Helpdesk ticketing system (available on your LaunchPad dashboard).
How to reach IT: Helpline (706) 826-1103 or by email at ithelpdesk@boe.richmond.k12.ga.us (IT Support Services)
Teachers, Administration, and Staff: If you need technical support, please submit a ticket HERE:
- School Dude/Tech Request Online Link Submittal Password: RCSS (Step 8)
Instructions and Training Videos - Accessible by Richmond County staff only.