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Frequently Asked Questions

How do I sign up for Stopfinder app?

For security reasons, Stopfider only works with invitation E-Mail. Please, make sure your E-Mail is up to date on infinite campus students' information. Once your E-Mail is updated you will receive the invitation to sign up.

If the informations are up to date and didn’t receive the invitation E-Mail please, Click here to submit a Stopfinder support form.

Why can't you call when you know the bus will be late?

There are as many 50-70 students on each bus. That is at least 50-70 phone calls in a short time frame to parents who are quite possibly at the bus stop with their student. It is just not feasible. Please know that there is a bus on the way and that we will do everything humanly possible to transport your student to and from school on time every day. If your scheduled bus is more than ten minutes late, please allow for the time that it requires for the route to be driven as a second load. You can also click here to download the Stopfinder app to track the bus and get notified when the bus is late.

Why can't my student get off wherever they want in the afternoon?

To avoid multiple problems, the driver requires a note or bus pass, signed by the parent and school administrator to alter the destination of students. This allows the drivers to focus on driving and safety instead of having to decide whether the student should be allowed to change their routine and get off with a friend or ride to an entirely different neighborhood. This should be the decision of the parent. The driver has no other way to verify that the parent has made this decision. This policy avoids confusion and the chance of students getting lost or running away.

Can my student get off the bus without a parent/guardian there to meet them?

Students 8 years old and younger may be brought back to their school in the afternoon if a parent, guardian, or parent/guardian designee is not present at the bus stop to receive them or if they otherwise appear to have no appropriate supervision. This is in accordance with the Department of Family and Children Services Guidelines for the safety and supervision of children.