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Technology Support

                                 

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Computer literacy is an important part of today's world - all students need the opportunity to learn to use programs commonly used in the workforce and colleges. The PowerUp initiative uses our education sales tax funds to provide a device for every student. These devices will help assignments to be personalized, engaging, and can increase creativity. This initiative can also provide access to knowledge outside of the classroom. The PowerUp Handbook is designed to help our students understand how to care for the device, use it properly, find help if needed, and to become good digital citizens. 

PowerUp is a school-based initiative. Parent orientation and device distribution information will be shared from the school. Stay tuned and get ready to PowerUp!


The Power-Up Student Handbook

The PowerUp Handbook helps Richmond County students and parents use school devices safely and responsibly. It includes: 

  • Device Care Tips: Learn how to keep your school-issued device safe and in good condition. 

  • Online Safety Guidance: Understand safe and responsible internet use. 

  • Asynchronous Learning Support: Get tips for staying on track during virtual learning days. 

  • Digital Citizenship: Learn how to use technology respectfully and responsibly. 

  • FAQs and Resources: Find answers to common questions and access helpful tools. 

Download a copy of the handbook and the student loan agreement below. 

Student Loan Agreement & Device Insurance

Students are required to sign the Student Technology Loan Agreement, which outlines the responsibilities for using school-issued devices, including optional insurance details and acceptable use policies. 

 

Families have the option to get optional insurance for their school-issued devices for $29 per year. Optional device insurance covers accidental damage, cracked screens, liquid submersion, theft, fire, and more. To learn more, visit schooldevicecoverage.com. 

 

Student Handbook

062023_PowerUp_Handbook_Students (PDF)

Student Loan Agreement

Student_Technology_Loan_Agreement_062023 (PDF)

Device Cost and Insurance

PowerUp_Device_Insurance_062023 (PDF)

Manual del Estudiante

powerup_student_guide_spanish_062023 (PDF)

Acuerdo de Préstamo Estudiantil

Student_Technology_Loan_Agreement_Spanish_062023 (PDF)

Costo y Seguro del Dispositivo

PowerUP_Device_Insurance_Spanish_062023 (PDF)

PowerUp Parent Course

The PowerUp Course for Parents is designed for parents and guardians to understand and navigate our online learning management system, Canvas. This course mirrors the format of an online class your child might take, but without graded assignments. To receive credit for completing the course, please ensure that you fill out the form at the end.  

PowerUp for Parents Course

 


Technical Support

Students should contact their schools first if they have a question or problem with their device.  

 

Students can also contact the IT Helpline at (706) 826-1103, Option 1 or by email at ithelpdesk@boe.richmond.k12.ga.us. Our Onflo assistant at the bottom of the rcboe.org homepage can also connect you directly with our IT department.  

Accessing Launchpad

Launchpad is a safe and secure platform for students to access applications and files. It protects personal student information and ensures a user-friendly experience for both students and teachers. 

 

How to Log In: 

  • Use your computer login credentials:  lastname + firstname + middleinitial 

 

Launchpad is designed to support students with easy access to resources without compromising their privacy, making it a valuable tool for learning both at school and home. 

Affordable Internet Services

Having access to high-speed Internet at home opens up a world of possibilities and opportunities for you and your children. Comcast and AT&T programs for eligible families offer affordable Internet, low-cost computer, free classes and online tutorials. 

Read Our Internet Acceptable Use Policy

 

Internet Resources:  

 

Please note:  Richmond County School System and Richmond County Board of Education are not affiliated with Comcast, AT&T, Ookla, or any of its subsidiaries.  This notice is posted as a public service only and we receive no compensation for it nor are we endorsing any particular product or company.  See Comcast and AT&T websites for details and eligibility rules.