• RCSS Online

     

    TECHNICAL SUPPORT ASSISTANCE

     

    Students: If you have login issues or technology needs, please contact your school.

     

    Information Technology (IT) department assistance should be submitted through the Incident IQ ticketing system (available on your LaunchPad dashboard).

     

    How to reach IT: Helpline (706) 826-1103 or by email at ithelpdesk@boe.richmond.k12.ga.us (IT Support Services)

     
    Teachers, Administration, and Staff: If you need technical support, please submit a ticket HERE: 
    Instructions and Training Videos - Accessible by Richmond County staff only.